Every call answered, by a receptionist that knows your systems.
It answers every call in a natural voice, takes requests, books appointments, looks up orders and tickets in the software you already run, and puts urgent calls through to you live.
Part of Imhauser Front Desk, our AI front desk for appointment businesses.
That's our own line. The receptionist that answers is this product.
What happens on a call
It runs on OpenAI's GPT-Live voice model, hosted on Microsoft Azure, and it answers our own business line every day.
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01
It answers, and says it is an AI assistant.
Every call, or only the calls you miss. It says the call is recorded and transcribed, then talks naturally, coping with interruptions, pauses and changes of mind.
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02
It answers questions from your approved profile.
Your services, hours, area, common questions and how you handle prices. Returning callers are recognized from your CRM by phone number. Anything not in the profile is taken down as a question for you, never made up.
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03
It takes the request.
Name, company, what they need, and an email address read back letter by letter until the caller confirms it. On the Book plan it can also book the appointment into your Microsoft 365 calendar.
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04
The caller gets a confirmation email.
From your own mailbox, restating what they asked for.
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05
You get a note, and follow up with one Reply.
Who called, what they need and the full transcript, with the caller's email as the reply address. Urgent calls (a complaint, an existing job or invoice, an urgent problem) reach you by email during the call.
Talk to a person when it matters
When a caller asks for a person, or the call is urgent, the receptionist can put the call through to you live, when you allow it. Included on every plan; transferred calls count toward the plan's minutes.
One number, by time of day
For example your mobile during business hours, your office or answering service after hours. Outside the hours you set, it takes the request.
Call screening
Whoever answers hears who is calling and why, and presses 1 to take the call, so a voicemail picking up does not swallow it. They see the caller's own number.
If nobody picks up
The receptionist takes the request as usual. Or, if you prefer, the caller leaves a voicemail and we email you the transcript.
A note either way
An email when a transfer starts, then the usual note with the transcript and whether it was answered. Logged in HubSpot on Book and Connected.
It works with your systems, not just your phone
Ours can be connected to the system your business actually runs on, so a caller gets an answer on the call instead of a callback.
Built for your system
In C# and .NET, hosted on Azure. A lookup connector reads from it: order, appointment, ticket or account status. An action connector writes to it: creates a ticket, books into your own scheduling software, updates a record.
Secured with Azure, not in the code
Each connector signs in with Azure managed identity or a key in Azure Key Vault. No credentials are written into the code.
It checks who is calling first
It checks the caller's identity against your records before sharing anything. For example, it only gives order details to the phone number on the order.
Three plans, two ways to start
Every plan answers every call. The monthly price is the same whether you pay 6 months in advance or go month to month.
- Answers every call, 24 hours a day
- Takes requests, with the email read back
- Confirmation emails to your callers
- Notes with full transcripts
- Urgent alerts by email
- Live transfer
- Everything in Answer
- Booking into your Microsoft 365 calendar (Google Calendar on request, one-time setup fee)
- Every call logged in HubSpot
- Everything in Book
- Up to three custom connectors hosted, monitored and kept up to date
- Priority changes
6 months in advance: the first 6 months are invoiced when setup starts, then the plan continues month to month, billed monthly in advance. Cancel during the first 6 months and the service runs to the end of the prepaid period; prepaid months are not refunded. Month to month: $499 setup, cancel any time, and the service stops at the end of the month already paid. Standard connector fees apply on both.
Standard connectors
Microsoft 365 and HubSpot are included. The others have a one-time setup fee, nothing added to the monthly price, and are ready within about two weeks of your order.
| Connector | What it does | One-time setup | Status |
|---|---|---|---|
| Microsoft 365 | Confirmation emails from your own mailbox; on Book and Connected, booking in your Outlook calendar with Teams links | Included | Available |
| HubSpot | Contacts, calls with transcripts, meetings and deals logged (Book and Connected) | Included | Available |
| Google Workspace | Booking in Google Calendar with Meet links, confirmation emails from Gmail (Book and Connected) | $149 | On request |
| Zapier or webhook | Every call summary sent to an address you choose, reaching thousands of apps | $99 | On request |
| Teams or Slack alerts | Urgent calls and new requests posted to a channel, as well as by email | $99 | On request |
| Clio (law firms) | Recognizes existing clients and matters; books into the firm's calendar (Book and Connected) | Quoted on request | On request |
| Jobber (home services) | Answers “is my technician on the way?” from the job, and creates new requests | Quoted on request | On request |
| Anything else | A custom connector built for your system | Quoted per system | Scoped on a call |
Businesses where the phone matters
- Professional offices: law, accounting and financial advice
- Home-service companies
- Companies that run an order, ticket, job or appointment system and want callers to get answers from it
Live in about a week
A 15-minute call
The calls you get, what you want done with them, and whether a connector is part of it.
The profile interview
Half an hour on your services, hours, area, prices and callers' questions. Nothing is scraped from your website; you approve the written profile line by line.
Your number and test calls
Your existing number forwarded, or a new one set up. Test calls with full transcripts for you to review.
Live
Every call answered. If it says something wrong, or something needs to change, it is changed the same day.
Longer when a custom connector is part of it, usually two to three weeks per connector. Voice needs no carrier registration, unlike text messaging.
Good to know
- It is voice only and sends no text messages. For answering texts, see Text Receptionist.
- It speaks English.
- Booking works with Microsoft 365 (Outlook) calendars today; Google Calendar is on request.
Questions people ask
How much does an AI receptionist cost?
Imhauser Technologies' AI Voice Receptionist is $99 a month for Answer, $199 for Book and $399 for Connected. Setup is free with 6 months paid in advance, otherwise $499.
Can an AI receptionist connect to my own software?
Yes. Microsoft 365 and HubSpot are included, Google Workspace, Zapier, Teams, Slack, Clio and Jobber are on request, and for anything else we build a custom connector at a fixed price.
Can I keep my business phone number?
Yes. Forward your existing number to the receptionist, for every call or only the calls you miss, or use a new number.
Where does my callers' data go?
Transcripts go to your email and your CRM. The providers that process calls are listed on our privacy page, and the receptionist can run in your own Azure subscription if call data must stay in your tenant.
Who is behind it?
Imhauser Technologies, a senior-led software company in McLean, Virginia, with 35 years of software engineering behind it.
Call 240-670-3459 and talk to it
That's our own line, answered by this receptionist. When you want one for your business, book fifteen minutes.
Tell us what you need. We reply within 24 hours.
Imhauser Technologies
McLean, VA
United States
Available on-site across the DC metro, Tysons, Reston, Arlington, and Washington, DC, as well as hybrid and remote worldwide.