Privacy Policy
How Imhauser Technologies collects and uses information from this website and our business phone. Effective September 25, 2026.
Who we are
Imhauser Technologies LLC is a technology consulting business in McLean, Virginia. We run this website, www.imhauser.com, and the business phone number listed on it.
Questions about this policy: info@imhauser.net or 240-670-3459.
What we collect
Contact form. When you use the form on our contact page, we receive what you enter: your name, email address, company and message. The form is provided by HubSpot, which stores the submission in our customer records.
Phone and email. If you call or email us, we keep the message and the number or address it came from so we can reply. Calls to our business number are answered by an AI voice assistant, described under Phone calls and the AI voice assistant.
Server logs. Our hosting provider records standard technical data for each request, such as IP address, browser type, pages requested and time of access. We use it for security and troubleshooting.
Analytics and cookies. The site uses Google Analytics and the HubSpot tracking script. Both set cookies and collect usage data such as pages viewed, approximate location, device and browser type, and referring site. We use this to understand how the site is used. We use no other analytics or advertising tools.
Phone calls and the AI voice assistant
Calls to our business number, 240-670-3459, are forwarded to an AI voice assistant operated by Imhauser Technologies LLC. The line is answered by the assistant, not a person, although the assistant can put you through to a person (see below). At the start of the call the assistant tells you that it is an AI assistant and that the call is recorded and transcribed.
The assistant answers questions about our services and takes a written request: your name, your company, what you need, and an email address that it reads back to you to confirm. If you ask for one, it can book a first call in our calendar. The call audio is processed during the call to hold the conversation and produce the transcript. After the call we keep the written transcript, the number you called from and what you told the assistant. We keep a transcript, not an audio recording.
The assistant looks up your number in our customer records to recognize someone who has called before. After the call you receive a short confirmation email restating your request, and we receive the request and the transcript by email. The contact and the call, with its transcript, are saved in our customer records (HubSpot). If you book a call, it is entered in our calendar.
If you call with an emergency during business hours, the assistant can put you through to us.
We use these details to follow up on your request and for nothing else. They are not sold, and they are not shared for marketing. To have your transcript and details deleted, email info@imhauser.net.
If you would rather not speak with the assistant, email info@imhauser.net instead.
How we use it
We use the information you give us to respond to inquiries, deliver the services you engage us for, and send information you asked for.
We do not sell personal information, and we do not use it for advertising.
Sharing
We share information only with the service providers that host the site and handle our email, forms, telephony, phone call connection, calendar and customer records, and the provider of the AI voice assistant that holds phone conversations. We share it only as needed to run the business and provide the service, and they process it on our behalf.
For phone calls these providers are Twilio (the phone call), OpenAI (the voice assistant, which processes the audio during the call to hold the conversation and produce the transcript), Microsoft (Azure, where the service runs, Microsoft 365 for calendar and email, and Teams Phone for our public number) and HubSpot (customer records).
We do not sell personal information. We may disclose information if required by law or to protect our legal rights.
Retention and your choices
Contact form messages and other inquiries are kept as long as needed to handle the inquiry and any engagement that follows. After that they are deleted or archived with our business records.
To ask what we hold about you, including call transcripts, or to have it corrected or deleted, email info@imhauser.net. You can also block cookies in your browser settings and the site will still work.
Changes and contact
This policy is effective September 25, 2026. If we change it, we will post the new version on this page with a new effective date.
Contact: info@imhauser.net, Imhauser Technologies LLC, McLean, Virginia.